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COVID-19 UPDATE

 

COVID-19 UPDATE

June 3, 2020

Hey Noire Babes!

Hope you are staying safe and well. We wanted to bring you all the latest news regarding COVID-19 and how we at Jolie Noire plan to move forward. We've received notice that our distribution companies are continuing to make adjustments to ensure the safety of their employees while still providing uninterrupted services for our brand.

What does this mean for the Jolie Noire brand? Gratefully, we will still be able to provide you all with the styles you all have grown to love. Our distribution centers are working with a reduced capacity staff to maintain a 6ft distance within the facilities and production is longer than usual. The fulfillment centers have routed some of the production to  back up facilities. We've been advised production style quality and speed may temporarily differ from what we've offered in the past. You will still receive the same level of quality but it may vary from what you’ve received in the past. Our fulfillment centers service multiple small businesses like ours and each of us have seen an influx of orders. Due to the higher volume and low staffing, fulfillment timeframes have been updated to 4-6 business weeks. Thankfully the centers are working to slowly rehire employees to help with the work load. Unfortunately, the entire industry is still grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.

We will continue to post updates as we receive them here. Thank you for your patience during this time. We pray you all are staying safe.

If you all have any questions please do not hesitate to reach out via email, info@joliexnoire.com, our online contact form or any one of our social media channels! 

Warmly,

 

The Sisters

Jolie Noire